Terms & Conditions

PAYMENT, POST & PACKING and DELIVERY

Payment must be made using the online options available at checkout. No other forms of payment will be accepted.

Orders must be paid for in advance before they are sent out.

Orders will be securely packed and posted, usually within 24 hours of the transaction being completed, using a reliable courier service such as Parcel Force, Royal Mail, UPS or similar. For deliveries within the UK, orders should arrive within 7 days. Overseas orders will be sent using an online tracking service.

Please note, all paintings will be delivered UNFRAMED.

REFUND POLICY

If for any reason you are not satisfied with your order, you must inform me immediately of the reason using the contact details sent with the order. Returns must be securely packed and returned in perfect condition to the address specified in the contact details within 14 days. Refunds will be issued via Paypal, minus the original cost of shipping the item, once the item has been returned to me in good condition. Customers returning a work of art purchased from me will be held responsible for adequately insuring it against damage in transit and may be required to forfeit the refund if it is damaged beyond repair in transit.

Terms & Conditions updated by Jo Johnson, August 2014